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SUPERVISORY DEVELOPMENT PROGRAM

Overview

Being a first-time supervisor is challenging; you focus on managing your tasks and start managing people. Transitioning from rank-and-file employee to becoming a full-fledged supervisor requires much preparation. Supervisors must capitalize on available resources to implement the job effectively and efficiently.

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This self-paced program will help supervisors develop supervisory competencies, whether old or new. This will help them to increase their ability to apply basic management principles and techniques at work. The program also presents tools and techniques for managing people and work activities.

What will you learn from this program
1. Foundations of Management
  • Management and its importance
  • Levels of management and its functions
  • The role of a supervisor
  • Skills of supervisors
  • How supervisors are evaluated
 
2. Planning
  • Setting objectives
  • Identifying activities required to achieve objectives
  • Establishing resources needed to complete activities
  • Developing strategies to mitigate potential risks
  • Prioritizing tasks/scheduling
 
3. Performance Management
  1. Setting clear expectations
  2. Performance evaluations
  3. Performance correction
    • Feedback
    • Coaching and mentoring
    • Training and development
    • Rewards and recognition
    • Discipline and corrective action
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4. Effective Communication Skills
  • Active listening
  • Clear and concise communication
  • Empathy
  • Feedback
  • Nonverbal communication
  • Clarity and assertiveness
  • Collaborative communication
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5. Conflict Management
  • Constructive vs. relationship conflict
  • Organizational conflict over the years
  • Conflict process model
  • Structural sources of conflict in the organization
  • Conflict management style
  • Choosing your conflict handling style
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6. Delegation
  • Delegation principles
  • Delegation process
  • Key features of delegation of authority
  • Barriers to delegation
  • Management technique for delegation
  • Why should employees accept a delegated job
  • When can delegating go wrong
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7. Building Teams
  • What is a team
  • Difference between groups and teams
  • Stages of team formation
  • Types of teams in an organization
  • Designing team systems
  • Socializing, building trust, training, motivating, and leading teams
  • Managing team diversity
  • Fostering effective communication in teams
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8. Leadership
  • Leadership power
  • Competencies of an Effective Leader
  • Situational leadership
  • Leadership style
  • Crisis leadership
What is included in this program

  • 3-Month Access to Training Videos

  • Online Certificate

Sample video
Program Fee
PhP2,000.00
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